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    © Copyright 2020 Get Sleep Bangkok Surawong

    +66 2 233-3301
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        GET SLEEP BANGKOK SURAWONG FAQ

        FIND FREQUENTLY ASKED QUESTIONS AT GET SLEEP BANGKOK SURAWONG 

        ARE YOUR HOTEL RATES PER ROOM OR PER PERSON?

        The rates charged are per room (double occupancy) and for an extra person 1,000 Baht will be charged.

        HOW CAN I MAKE A BOOKING?

        You can book through our website www.getsleepbangkok.com or send an email to [email protected]

        DOES MY ROOM RESERVATION REQUIRE ANY GUARANTEE?

        All room reservations require 1,000 THB cash for guarantee.

        HOW DO I CANCEL MY HOTEL RESERVATION WITHOUT A CHARGE?

        The details of our cancellation policy conditions can be found in the confirmation letter we send confirming your booking.

        HOW MANY PEOPLE CAN STAY IN ONE ROOM?

        Each guest room can accommodate a maximum of three (3) adults. Please note that the third person will be charged at 1,000 Baht per night including breakfast and a rollaway bed.

        DO YOU OFFER DISCOUNTS FOR A GROUP BOOKING?

        For details of the group rates which are available, please contact the hotel’s Sales Department at [email protected]

        DO YOU HAVE A PET POLICY?

        We regret that animals are not allowed on the hotel premises.

        DO THE RATES INCLUDE BREAKFAST?

        Our rates are available both Room Only package & Include Breakfast package

        WHAT ARE THE STANDARD CHECK-IN AND CHECK-OUT TIMES OF THE HOTEL?

        Check-in at 2 PM and Check-out before 12.00 PM

        IS IT POSSIBLE TO CHECK-IN EARLIER?

        It is sometimes possible to check-in early however this is subject to availability. To ensure your room is ready upon arrival, we recommend you reserve the room one night in advance.

        CAN I HAVE A LATE CHECK-OUT?

        It is possible to have a late check-out as per room availability. Please note that for late check-outs not over 6 hours a half day’s charge will apply and if over 6 hours an additional room night will be charged at the regular room rate.

        DO YOU HAVE TWIN, TRIPLE AND QUADRUPLE ROOMS?

        Some of our Superior Rooms are twins.  For triple rooms, an extra bed at an extra charge can be added. However, no quadruple rooms are available.

        ARE KING-SIZED BEDS AVAILABLE IN THE ROOMS?

        Yes, they are.

        DO YOU HAVE ROOMS WITH A BATHTUB?

        We do not have bathtub in any room type.

        DO YOU HAVE NON-SMOKING ROOMS?

        All rooms are non-smoking but we provide designed smoking zones.

        ARE SAFETY DEPOSIT BOXES AVAILABLE AT THE HOTEL?

        All guest rooms have a safety deposit box which is available free of charge.

        IS INTERNET AVAILABLE AT THE HOTEL?

        The entire hotel is set up for free wireless or broadband internet access in all rooms and public areas. You can contact the front desk for a username and password.

        Traveling with children

        IS A BABYSITTING SERVICE AVAILABLE?

        No

        WHAT FACILITIES ARE AVAILABLE FOR CHILDREN?

        Unfortunately we do not have facilities for children.

        ARE BABY COTS AVAILABLE FOR THE ROOMS?

        Baby cots are available on request for infants up to 2 years old.

        WHAT IS A CHILD POLICY?

        A child is considered to be 11 years of age and under.  A maximum of one child staying with their parents can stay free of charge.

        Dining

        WHERE IS BREAKFAST SERVED AND AT WHAT TIMES?

        A breakfast set is served in The Corner Restaurant between 7 a.m – 10 a.m. 

        HOW MANY RESTAURANTS DO YOU HAVE AND WHAT ARE THEY?

        We have one main restaurant in the hotel. For more information, please visit our dining section.

        DO YOU HAVE 24-HOUR ROOM SERVICE?

        No, we provide room service until 5 p.m.

        Shopping and Tourist Facilities

        ARE THERE ANY SHOPPING CENTRES NEAR THE HOTEL? AND, IF SO, WHERE ARE THEY?

        Get Sleep Bangkok Surawong is located in the city centre. Paragon, Siam Square, Sam Yan Mitr Town, Central World is 10-15 minutes drive from the hotel.